Let us for the sake of this article, break down today's travel agent into two types. The first type we will call the naive and misinformed travel agent. The second type we will refer to as a serious travel agent desiring to be the best travel agent professional she/he can be. Here is my view of the first type of travel agent. The second group, of course, is my favorite.
THE NAIVE OR MISINFORMED TRAVEL AGENT
These travel agents belong to the various multi-level- marketing, card mills or financially challenged travel agencies. Most of these agencies are really in different businesses. The MLMs are in the business of selling memberships, websites, etc. with one actually in the used car business. The card mills are generally in the business of selling travel agent perks and benefits by selling their own photo ID card or promoting the disappointing CLIA card. The financially challenged, which does include the MLMs, are generally in the business of tap dancing around their real problems or putting a spin on their problems or business models.
The big question is why do the travel agent wannabees and even some productive travel agents want to associate themselves with these agencies? These agencies, for the most part, provide little training and little or no support. Most of these agencies charge more fees and provide smaller commissions. For example, A certain MLM charges $500 to join plus $49.95 a month for a worthless website. Sure, they give you credit if you entice someone else to join. That's what an MLM does. Most Host agencies charge far less for a lot more training and support. These MLMs lead you to believe they are the only game in town and this is the future of the travel agent. That's all BS. My question is, "Why would any self- respecting experienced travel agent want to continue being looked down upon by their peers by affiliating themselves with these companies?"
There are some people selling travel as well as websites and memberships and a tiny percentage make some money, at least until they run out of family and friends. However, I'm addressing the 5% of the MLM affiliates who only want to sell travel. You really need to think about your future as a professional travel agent and move over to the mainstream travel industry either as completely independent or affiliating with a legitimate Host Agency.
I have taken the liberty of listing the "bums" below. If you are one of those naive, misinformed travel agents, please do your research. We all make mistakes in our life. I've made a few beauties of my own. Most importantly, we can learn from our mistakes.
This month's thought.
The Myth: If MLMs were not legal, they would have been shut down long ago. MLM's have survived legal challenges. The fact that they are still around tells you they are legitimate.
The real truth: Consumer protection officials are reactive, not proactive. Since victims rarely file complaints, law enforcement seldom acts against even the worst schemes. Victims don't complain because they blame themselves and they fear self-incrimination. Source: MLM Watchdog.org
EXPOSING THE MLMs and CARD MILL AGENCIES-
This section appears and is updated on a monthly basis. I think it's always good to know who these vultures are that prey upon the travel agent or consumer. The vultures are the companies only and do not reflect upon the few serious travel agents among them. I do not address why these serious travel professionals belong to such trash, however, it is their business and their decision.
The companies listed below are either an MLM or a card mill. Some are both. I just cannot understand why some suppliers support the 95% of these MLM affiliates when they are just consumers trying to discount their vacation. Some suppliers will say they support these companies because they can't separate the consumers from the serious agents. The solution is to stiffen the requirements for all incentives to travel agents. Of course, there are those suppliers that feed on pure greed for a sale and allow consumer affiliates to book travel and provide commissions. ( It's called "commission rebating" or throwing manure against the wall to see what sticks). It's OK for the suppliers but not the travel agent to rebate commissions. Suppliers who really care about the travel professional would not advertise on the MLM websites or display at their "smell the money" conventions. A supplier does not need to terminate the MLM agency, they just need to toughen up their requirements as to who sells their products and who goes on a FAM.
The following companies are either MLMs, card mills or financially troubled host agencies. If you know of others please let me know and I will add them to the list that will be printed twice monthly. If you find that I am incorrect in listing one of these companies, I will do a retraction in the following issue.
A-1 TRAVEL-VACATION.COM
ALL TRAVEL and CRUISE CENTER, INC
AMERICAN TRAVEL BUREAU
AMERICAN VOYAGER TRAVEL a/k/a GRAND VOYAGER TRAVEL
CASH CARD WORLDWIDE, now known as TRAVEL REACTION
COASTAL VACATION CLUB
CRUISE TO CASH
GATEWAY ASSURANCE SYSTEM
GOLDRUSH GETAWAYS
EE TRAVEL BENEFITS
GLOBAL TRAVEL INTERNATIONAL
FUN TIME VACATION CLUB
GAZOOBA TRAVEL
GT TRENDS formerly PRT TRAVEL
HOLIDAY PLANNERS a/k/a INFINITE FRONTIERS and formerly AMERICAN VOYAGER, not to be confused with Holiday Planners , Branson, Missouri.
INTELETRAVEL(terminated by IATAN)
KE TRAVEL
JOIN CRUISE TO CASH
PROTRAVEL NETWORK, not to be confused with ProTravel International
TRAVELBRIDGE
TRAVELOGIA already cooked
TRAVELSTAR (JOYSTAR)
TRAVELWIZE a/k/a CYBERWIZE
TRAVERUS
ULTIMATE CHOICE TRAVEL
WORLD VENTURES TRAVEL
YTB INTERNATIONAL (Terminated by IATAN, RCL and Perillo Tours). YOUR TRAVEL BIZ, YTBCARS, YTB TRAVEL NETWORK and REZconnect TECHNOLOGIES operate as separate companies under YTB International may not be affected by the terminations. For example, Vacation Central, under Rezconnect is not affected.
I have only heard of three agency terminations by RCL effective November 9, 2007. They are YTB, GLOBAL INTERNATIONAL and JOYSTAR. I understand RCL reinstated Global. IATAN terminated 4 agencies, two of which are YTB and Inteletravel. If you know of others please let me know.
ALL THE ARTICLES I WRITE ARE GENERATED FROM MY OWN PERSONAL RESEARCH. THE OPINIONS EXPRESSED ARE MY OWN AND IN NO WAY REFLECT THE OPINIONS OF ANY OTHER INDIVIDUAL, COMPANY, ORGANIZATION OR EVEN MY MOTHER TO WHICH I MAY OR MAY NOT BE CONNECTED.
I am interesed in getting into the travel agent industry. I recently attended a Goldrush Getaways "Free Vacation" invite. I am ignorant of industry standards, but something smelled fishy to me. What can you tell me about their organization?
Posted by: Jerry Turgeon | June 26, 2008 at 08:46 PM
Hi! I agree with everything you're saying. However, it is important to note that Ultimate Choice Travel reps do not claim to be Travel Agents. Ultimate Choice Travel reps are Travel Referral Agents and refer people to their personal Travelocity.com affiliated site, as well as the Concierge Desk based in Austin, TX.
The Austin office is staffed with a large group of Travel Agents with a combined 117 years experience.
I just thought it was important to note the difference.
Have a great weekend!
Angela
Posted by: Angela Schnabel | July 18, 2008 at 11:13 AM
Nice post,
I really loved your content. Thanks a tonne for sharing this useful information, i was looking out for the same...
Posted by: Paul Adams | July 21, 2008 at 04:30 AM
I'd like to hear about AVC as a host agency. How good are the client leads they say they will provide?
Posted by: Vickie | July 23, 2008 at 01:32 AM
Encore Travel
I joined up with Encore Travel (http://encore.travel/)last year and I believe I was scamed into a MLM or Card Mill. They provide zero support and I really wanted to become a Travel Agent. It was new to me and I had no experience and thought that would be fun. I wish I would have done research first. Please add this company to your list. You can research this and will most likely get the same results. Thank you!
Posted by: Misy | July 28, 2008 at 05:15 PM
Vicki asked "I'd like to hear about AVC as a host agency. How good are the client leads they say they will provide?"
The leads come through aggressive marketing that AVC does - it pulls in the serious clients ready to book as well as the tire kickers. I've had quite a bit of success with them (joined Nov 2007 and started focusing on sales after the holidays in Jan 2008) and have been very happy with them.
Posted by: AVC | July 31, 2008 at 06:11 PM
I recently graduated from a travel academy and I am in the process of setting up a home based travel agency. I am researching host agencies and will finalize my decision by the end of the month. Does anyone have a great one they are working with that they would recommend? I will add them to my research list.
Posted by: Joyette | August 09, 2008 at 06:27 PM
Hi. I am researching all these scams online and want to know how to really get into the business as an independent agent. I have looked into one company but think they are a scam. It's called writeyourownticket.com It sounds too good to be true. Can anyone guide me in the right direction. I went to a travel agent and they want me to do group travel for them, go on the trip for a small fee and not get paid. Does this sound fair?
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Posted by: bypwnh dalyc | March 25, 2009 at 02:30 PM
We joined Discount Global Travel a few years back. Paid a lot of money for the priviledge of traveling cheap. The company disappeared a few years later - no refunds and now way to get in contact.
Posted by: Harry | May 05, 2009 at 11:31 AM
Traveling concierge are available for your urgent needs as reservation , booking etc .
Posted by: Personal Concierge | August 15, 2009 at 05:58 AM
Am interested in signing up with KHM Travel Group based in Ohio. Has anyone heard of any complaints from their home-based travel agents?
Posted by: roni | October 08, 2009 at 09:33 PM
So far KHM seems to be pretty legit, great customer service, great commissions etc.
Posted by: Laurie C | January 25, 2010 at 07:25 PM
Hello:
I am still doing my research on KHM. I want to make sure they are a legit company. So far reading on the internet I have not found anything bad about them, however I would love to have someone who has been with the company shed some light on a YEA or NAY..
Posted by: Lisa | February 03, 2010 at 08:05 AM
I too am looking at KHM. However am concerned that they do not want to provide any agencies that are already in operation. After much insistence they provided one website that is supposedly connected with them and the website is two years old and only partially operative. The agent did not return phone calls. So I wonder.. Laurie C what is your website? Please.
Posted by: Travel Mama | February 16, 2010 at 10:23 PM
Check the sample at www.americashostagency.com
Posted by: Peter Stilphen, ECC | February 28, 2010 at 01:58 PM
I am really considering KHM, but today when I tried to enroll for some reason there was something wrong with the site it had a message like site no longer available. Hmmm... Can someone give me some advice...
Posted by: Ome-omy | May 22, 2010 at 06:02 AM
Anyone have any experience with Goldrush Getaways? Attended the 90 sales pitch. My sweetie and I are split with one of us believeing it sounds great and the other smelling something rather fishy.
Posted by: T Sherman | May 23, 2010 at 11:53 PM
I just recently signed up with KHM and so far i haven't seen/felt any reason to believe they are bad. I have a friend who has been an agent for them for at least the last 2 years I have known her and loves it.
Posted by: Tanya | June 05, 2010 at 01:45 AM
Tanya, can you post your friend's website, that has been an agent for KHM. I am interested in researching them more.
Posted by: J Saunders | June 14, 2010 at 06:36 PM
As anyone heard of Cruises, Inc out of Fort Lauderdale? If so, a little insight please.
Posted by: Ted | July 08, 2010 at 12:09 PM
I WAS WITH A HOST AGENCY IN GA. CHANGE MY COMM. FROM 60% to 40% without a notice.I work at home do everything myself. SO ADD PERSONAL TOUCH TOURS to your list.THANKS
Posted by: G Q | August 07, 2010 at 10:30 PM
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Posted by: sourceoutdoor | August 26, 2010 at 11:18 AM
KHM Travel group is a legitimate travel agency. It's out of Brunswick Ohio, I have been up to the agency and I can tell you they are real. It is NOT I repeat NOT an mlm or any kind of scam operation. They have been in business for years and are doing quite well. They are my host agency, and are there everytime I need them. I am wondering if there may be another KHM somewhere. When googling it make sure you get KHM travel group from Brunswick Ohio.
http://www.khmtravel.com/
Keep in mind when working from home, it is commission only,and it takes a lot of hard work to get clients,but if it's something you love you will work at it
Posted by: Ronna | September 08, 2010 at 01:15 PM